Politique d’expédition

Welcome to Tennis Brat! We are dedicated to providing you with high-quality fashion and apparel. Our shipping policy outlines the terms and conditions regarding the shipment of our products. Should you have any questions, please feel free to contact us at info@TennisBrat.com.

1. Processing Time

  • Order Processing: Orders are processed within 1-3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Peak Seasons: During high volume periods such as holidays, please allow an additional 1-2 business days for order processing.

2. Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping:
    • Delivery Time: 5-7 business days
  • Expedited Shipping:
    • Delivery Time: 2-4 business days
  • Express Shipping:
    • Delivery Time: 1-2 business days

Please note that delivery times are estimates and commence from the date of shipping rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

3. International Shipping

  • Availability: We ship internationally to selected countries.
  • Delivery Time: 7-21 business days depending on the destination.

Please be aware that additional charges such as customs fees, duties, and taxes may apply. These charges are the responsibility of the recipient.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided tracking number on our carrier's website.

5. Address Changes

If you need to change the shipping address for your order, please contact us at info@TennisBrat.com as soon as possible. We will do our best to update your information, but please note that we cannot make changes once the order has been shipped.

6. Lost or Stolen Packages

Tennis Brat is not responsible for lost or stolen packages. If your tracking information states that your package was delivered but you have not received it, please contact the carrier for further assistance.

7. Returns and Exchanges

For information on returns and exchanges, please refer to our Return Policy.

8. Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please contact us at info@TennisBrat.com. We are here to help and will respond to your inquiry as soon as possible.

Thank you for shopping with Tennis Brat!